Your Rights

 

As a user of the health and social services network, you have the following rights:

Right to Information:

• You have the right to receive clear, understandable information about your health, treatment options, and available services.

• You have the right to access your medical records, with certain limitations.

Right to Confidentiality:

• Your personal health information is confidential and protected by privacy laws.

• Information can only be shared with your consent or as required by law.

Right to Consent:

• You can give or refuse consent to any treatment, procedure, or service.

• Informed consent means you have been provided with sufficient information to decide.

Right to Quality Care:

• You can receive safe, competent, and respectful care.

• You have the right to be treated without discrimination.

Right to Participate in Decisions:

• You have the right to be involved in decisions about your care.

• Your preferences and values should be considered.

Right to Complain:

• You have the right to express concerns or complaints about the services you receive.

• There should be a process in place for addressing complaints.

Right to Dignity and Respect:

• You have the right to be treated with dignity and respect, regardless of your background or circumstances.

• This includes respect for your cultural and spiritual beliefs.

Right to Safety:

• You have the right to receive care in a safe environment.

Right to Access Services:

• You have the right to access available health and social services without undue delay.

Right to be accompanied:

• In many cases, you have the right to have a support person accompany you during appointments.

 

It is important to remember that these rights are intended to protect you and ensure you receive the best possible care. If you feel your rights are violated, you can seek assistance and advocate for yourself.